If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product a different product or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
- Refunds will take up to 10 working days to be processed
- Any shipping fees the customer will need to pay
- Refunds will exclude the original shipping fee
To initiate a return or exchange, please email firstname.lastname@example.org