All orders are collected by our courier within 24 hours of placing your order. Orders are processed throughout each working day (Monday-Friday), excluding weekends and public holidays. You will receive an email confirming that your order is ‘Complete’ when your order has been processed ready for collection by our courier, followed by your tracking information on the day that your order is being shipped out.

Shipping times for domestic is 2-4 working days. International up to 14 working days.

Shipping charges on all orders for NZ and International countries is non-refundable. Fifth Seekers cannot be held responsible for any lost or stolen parcels during transit, nor is Fifth Seekers responsible for any parcel delays outside of the advised time frames. Any issues regarding this must be taken up with the courier/local depot.